Assessment of Good Governance Principles

Tier 3 (75–84 points) for Effectiveness & Efficiency. The municipality performs this principle more successfully than the other principles.Effectiveness & Efficiency means producing the best possible and intended outcome without wasting resources. For this principle, there is a minor area of improvement for the municipality.

Tier 4 (65–74 points) for Responsibility & Responsiveness and Fairness & Inclusiveness. Responsibility & Responsiveness require municipalities consider the needs, expectations and rights of both today’s citizens and the future generations while planning. Fairness & Inclusiveness require municipalities to take the needs of different social groups into consideration, and to plan its services, activities, and its investments accordingly. The municipality needs to improve the practices of these principles.

Tier 5 (55–64 points) for Transparency. Transparency is important for building trust in municipalities and enables monitoring and assessment for continuous development. This principle points out important areas of improvement for the municipality.

Tier 6 (45–54 points) for Consistency. Consistency requires harmony between the activities and plans of municipalities and those of stakeholders. This principle points out important areas of improvement for the municipality.

Tier 7 (35–44 points) for Accountability and Representation & Participation. Accountability is important to gain and maintain the trust of stakeholders for the municipalities. Active participation of stakeholders, especially in the planning of service provision and investments, is important for meeting expectations and citizen satisfaction. These principles refer to crucial areas of development for the municipality.