Assessment of Good Governance Principles

Tier 4 (65–74 points) for Effectiveness & Efficiency. The municipality performs this principle more successfully than the other principles.Effectiveness & Efficiency means producing the best possible and intended outcome without wasting resources. The municipality needs to improve the practices of this principle.

Tier 6 (45–54 points) for Responsibility & Responsiveness and Fairness & Inclusiveness. Responsibility & Responsiveness require municipalities consider the needs, expectations and rights of both today’s citizens and the future generations while planning. Fairness & Inclusiveness require municipalities to take the needs of different social groups into consideration, and to plan its services, activities, and its investments accordingly. These principles point out essential areas of improvement for the municipality.

Tier 7 (35–44 points) for Consistency and Transparency. Consistency requires harmony between the activities and plans of municipalities and those of stakeholders. Transparency is important for building trust in municipalities and enables monitoring and assessment for continuous development. These principles refer to crucial areas of development for the municipality.

Tier 8 (25–34 points) for Representation & Participation. Active participation of stakeholders, especially in the planning of service provision and investments, is important for meeting expectations and citizen satisfaction. This principle refers to primary areas of development for the municipality.

Tier 9 (15–24 points) for Accountability. Accountability is important to gain and maintain the trust of stakeholders for the municipalities. This principle is the foremost area of development for the municipality.