Assessment of Good Governance Principles

Tier 3 (75–84 points) for Effectiveness & Efficiency. The municipality performs this principle more successfully than the other principles.Effectiveness & Efficiency means producing the best possible and intended outcome without wasting resources. For this principle, there is a minor area of improvement for the municipality.

Tier 4 (65–74 points) for Consistency, Responsibility & Responsiveness and Accountability. Consistency requires harmony between the activities and plans of municipalities and those of stakeholders. Responsibility & Responsiveness require municipalities consider the needs, expectations and rights of both today’s citizens and the future generations while planning. Accountability is important to gain and maintain the trust of stakeholders for the municipalities. The municipality needs to improve the practices of these principles.

Tier 5 (55–64 points) for Fairness & Inclusiveness, Transparency and Representation & Participation. Fairness & Inclusiveness require municipalities to take the needs of different social groups into consideration, and to plan its services, activities, and its investments accordingly. Transparency is important for building trust in municipalities and enables monitoring and assessment for continuous development. Active participation of stakeholders, especially in the planning of service provision and investments, is important for meeting expectations and citizen satisfaction. These principles point out essential areas of improvement for the municipality.