Assessment of Good Governance Principles

Tier 4 (65–74 points) for Effectiveness & Efficiency. The municipality performs this principle more successfully than the other principles.Effectiveness & Efficiency means producing the best possible and intended outcome without wasting resources. The municipality needs to improve the practices of this principle.

Tier 6 (45–54 points) for Fairness & Inclusiveness. Fairness & Inclusiveness require municipalities to take the needs of different social groups into consideration, and to plan its services, activities, and its investments accordingly. This principle points out important areas of improvement for the municipality.

Tier 7 (35–44 points) for Responsibility & Responsiveness, Transparency and Representation & Participation. Responsibility & Responsiveness require municipalities consider the needs, expectations and rights of both today’s citizens and the future generations while planning. Transparency is important for building trust in municipalities and enables monitoring and assessment for continuous development. Active participation of stakeholders, especially in the planning of service provision and investments, is important for meeting expectations and citizen satisfaction. These principles refer to crucial areas of development for the municipality.

Tier 9 (15–24 points) for Consistency and Accountability. Consistency requires harmony between the activities and plans of municipalities and those of stakeholders. Accountability is important to gain and maintain the trust of stakeholders for the municipalities. These principles are the foremost areas of development for the municipality.